Shipping policy
At HavenClub, we are committed to delivering your order safely, securely, and as quickly as possible. 📦✨
Please read our shipping policy carefully to understand how your order is processed and delivered.
📦 Order Processing
All orders are processed within 24–48 business hours after confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Once your order is processed, it is handed over to our trusted delivery partners.
⏱️ Shipping & Delivery Timeline
Estimated delivery time is 3–5 business days depending on your location. 🚀
Delivery timelines may vary due to:
✔️ Location accessibility
✔️ Courier partner operations
✔️ Weather conditions or unforeseen delays
We always aim to deliver your order as fast as possible.
📍 Delivery Locations
We currently ship across most serviceable locations in India 🇮🇳
Cash on Delivery (COD) availability may vary based on your pin code.
💰 Shipping Charges
Shipping charges (if applicable) are clearly mentioned at checkout.
We may offer Free Shipping on selected orders or promotional campaigns. 🎉
🔎 Order Tracking
Once your order is shipped, you will receive tracking details via SMS or Email.
You can track your order in real time until it reaches your doorstep.
⚠️ Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
High demand periods
Courier partner constraints
Incorrect or incomplete address details
In such cases, our support team will assist you with updates. 🤝
❗ Incorrect Address or Failed Delivery
Please ensure your shipping address and contact details are accurate at checkout.
Orders returned due to incorrect details or failed delivery attempts may be re-shipped or cancelled as per policy.
🚫 Order Cancellation After Shipping
Once an order has been shipped, it cannot be cancelled.
For return-related queries, please refer to our Refund & Return